Product Repair & Hardware Replacement
My Dog Chewed It! $5 Chew Repair
These products may be repaired at the discretion of the seller:
- Paracord: leashes, adjustable hiking lines and drag lines
- Webbing: all leashes except traffic leashes
$5 Hardware Replacement
Beyond the 1 year guarantee, the following products may have worn hardware replaced for $5.
- Paracord Products - end clips only
- Webbing Products - all hardware components
- Harnesses & Collars - contact us to discuss
To submit your Repair Request, Copy & Paste this text into the Message field and fill out with as much information as possible.
- Repair Request
- Buyers name and e-mail address on the original Order
- Purchase Order Number
- Purchase Date
- Description of what type of repair is requested
How Repairs Work:
- Buyer must fill out the form below and wait for confirmation from the seller prior to shipping the product.
- Seller will review the repair request and may request photos or additional information to determine if the product can indeed be repaired and if/how the repair might affect the use of the product.
- Buyer is responsible for shipping to the seller for repair - shipping must provide a valid tracking number.
- Seller will make the necessary repair within 14 calendar days of receiving the product and return the product to the buyer.
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